Episode 112: What Are 6 Characteristics of Messaging to Improve Communication?

• April 15, 2021

“The single biggest problem in communication is the illusion that it has taken place.” —George Bernard Shaw

Is your team struggling with missed deadlines or long back-and-forth email chains getting nowhere? Are there conflicts between team members? Is the team morale less than ideal? These things (and many more) are often caused by ineffective communication.

There are three parts to effective communication: the successful delivery, reception and understanding of a message. Today, Carla Sones and Faye Davis dive into what makes organizational messaging effective. Carla talks through the 6 Cs of communication (concrete, coherent, clear, concise, complete, courteous) and shares actionable tips for leaders of people to make sure messaging lands well with their team.

While a large portion of responsibility lies with leaders and the organization to craft clear communications, the individual members of the organization also have a personal responsibility to ensure they’re open to being communicated with. Growing that self-awareness is a crucial part of professional development. Tune in now to learn more about communicating effectively!

America’s Jobs Team is sponsored by Research on Investment / Gazelle.ai

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